Privacy Policy and Data Protection

Sousa Imobiliária is the entity responsible for collecting and processing your personal data and is based in Vila Nova de Gaia, Porto. For any question related to privacy or data protection, you may contact us at teresa@sousaimobiliaria.pt.

Through the contact form available on this website, we may collect identification and contact data, including your name, email address, and phone number.

We may also collect property-related information, such as property type, municipality, parish, listing status, and any additional details you choose to share.

When the user accepts functional cookies, the website may also store navigation and property-search preferences, such as preferred language, listing type, property type, typology, municipality, parish, and the time of the latest update of those preferences, in order to personalize suggestions and make future searches more efficient.

We may also use browser local storage to remember interface states and technical preferences related to the use of the website.

This data is processed to respond to property valuation requests, contact requests, improve the browsing experience, and ensure the technical and consistent operation of the website.

Processing of data voluntarily submitted through forms is based on pre-contractual steps requested by the user and, where applicable, on the user's consent.

Processing related to functional personalization cookies and search preferences is based on the consent provided through the cookie banner.

Processing of technical data strictly necessary for the operation and security of the website is based on Sousa Imobiliária's legitimate interest in providing a stable and secure digital service, or on another applicable legal basis.

Personal data will only be kept for as long as necessary to fulfill the purpose for which it was collected, or until the user requests its deletion, without prejudice to any legally applicable retention periods.

Functional consent and preference cookies may remain active for up to 180 days, unless deleted earlier by the user.

Data stored locally in the browser may remain until removed by the user, the browser, or the website itself, depending on the nature of each preference.

Sousa Imobiliária does not sell, rent, or share your personal data with third parties for commercial purposes.

Data is processed internally through secure systems and may also involve technology providers that support the website's hosting, content management, email delivery, imagery, and technical infrastructure, strictly to the extent necessary to provide the service.

Whenever we rely on service providers, we seek to ensure that they process data under appropriate instructions and according to standards compatible with applicable data protection law.

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, or alteration.

This website uses security protocols, including SSL, to ensure that information transmitted is encrypted.

Under the General Data Protection Regulation (GDPR), users have the right to access, correct, or update their data, request deletion of their data, withdraw consent at any time, object to processing, and request data portability where applicable.

To exercise these rights, please contact us at teresa@sousaimobiliaria.pt.

If you believe that your rights are not being properly safeguarded, you have the right to lodge a complaint with the Portuguese Data Protection Authority.